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  OREGON NOTARY STAMP.COM    

Frequently Asked Questions:


1. HOW LONG WILL IT TAKE?
We manufacture stamps at our site in one day. Same day service is available for the Trodat/Ideal model if ordered before noon Pacific time.

2. CAN I SEND A COPY OF MY CERTIFICATE?
Send a printout or forward a copy of the "Certificate of Authorization"
Vendors are required to get a copy. Forward your certificate to:
mail@RoseCityStamp.com

3. CAN I FAX MY CERTIFICATE AND ORDER?
YES! The laws for notary stamps have changed. You can now submit your order by email or fax or just email us a copy. 

4. WHY ARE THERE SO MANY PRODUCT CHOICES?
Different Notaries need different products. We strive to offer our customers all the products they may need. If there are any questions about our products, please feel free to call us. Our most popular model is the Ideal self-inker. Our most popular model is the Trodat/Ideal self-inker.

5. WHAT PRODUCTS DO I NEED?
You are required to have a stamp that will imprint with any color of ink that will be reproduced by a copy machine. You are also required to record all of your transactions in accordance with Notary law, in journal form.

6. WHAT IS THE DIFFERENCE BETWEEN HARD AND SOFT COVER JOURNALS?
The soft cover journal has room for 399 one line entries with staple binding. The Executive hard cover version has room for 488 three line entries, ledger format, sewn construction for the ultimate in page removal detection, thumb print area and illustrated step-by-step instructions.

7. CAN I UPDATE MY EXISTING STAMP THAT HAS EXPIRED?
Only self-inking stamps such as an Trodat/Ideal can have the die replaced. Similar models can be refurbished, these types generally have a pad that can be removed and replaced. Send the case with your order, we will update the impression and install a pad. We can also update Ideal and some other brands of embossers. Send in your embosser or the clip with your order.

8. CAN THE STAMPS BE RE-INKED?
Yes. Trodat/Ideal, iStamp, stamp pads, and X-Stamper stamps can ALL be re-inked with their own specific brand ink.  Using the wrong ink can ruin your stamp. Ask us which ink to use before re-inking.

9. HOW WILL IT BE SHIPPED?
Shipping is free!! One or two items generally ship USPS. Three or more items are sent by Parcel Service to a commercial address.

If you need further help, please feel free to call us, Monday-Friday 8:30am-5pm (PST) 503-255-7142 / 800-468-5505

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